Terms of Service
The terms governing your use of Severus AI services.
Effective March 15, 2026
1. Agreement to Terms
These Terms of Service ("Terms") govern your access to and use of the website severusai.com and the services provided by Severus AI ("we," "our," or "us"), including voice AI agent systems, social media content creation and management, and workflow automation (collectively, the "Services").
By accessing our website or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our Services.
2. Description of Services
Severus AI is a B2B AI-powered growth agency. Our Services may include, but are not limited to: design, deployment, and management of AI-powered voice agents for your business; social media content creation, scheduling, and account management across platforms including Facebook, Instagram, LinkedIn, X/Twitter, TikTok, and others; and workflow automation and business process optimization using AI tools.
Specific deliverables, timelines, and pricing will be outlined in a separate service agreement, proposal, or invoice provided to you before work begins.
3. Client Responsibilities
To enable us to perform the Services, you agree to: provide timely access to any accounts, platforms, credentials, or content necessary for us to deliver the Services; ensure that any content, data, or materials you provide to us do not infringe on the intellectual property rights of any third party; review and approve content or deliverables within a reasonable timeframe when requested; and maintain accurate and up-to-date billing and contact information.
You are solely responsible for the content published on your accounts and platforms, even when we manage those accounts on your behalf. You retain final approval authority over all content before it is published, unless you explicitly authorize us to publish without prior approval.
4. Payment Terms
Fees for our Services will be set forth in your service agreement, proposal, or invoice. Unless otherwise agreed in writing: payments are due upon receipt of invoice or as specified in your agreement; late payments may be subject to a late fee of 1.5% per month or the maximum amount permitted by law, whichever is less; and we reserve the right to suspend or terminate Services for accounts with overdue balances exceeding 30 days.
All fees are non-refundable unless otherwise stated in your specific service agreement.
5. Intellectual Property
5.1 Your Content
You retain ownership of all content, data, trademarks, and materials you provide to us. By providing content to us, you grant us a limited, non-exclusive license to use, modify, and distribute that content solely for the purpose of delivering the Services.
5.2 Our Work Product
Unless otherwise agreed in writing, upon full payment, you own the final deliverables we create specifically for you (such as social media posts, graphics, and voice agent scripts). We retain ownership of our underlying tools, templates, methodologies, AI models, workflows, and proprietary systems used to create those deliverables.
5.3 Portfolio and Case Studies
We may reference our work with you in our portfolio, marketing materials, or case studies, unless you notify us in writing that you prefer to remain confidential.
6. Confidentiality
Each party agrees to keep confidential any proprietary or non-public information received from the other party in connection with the Services. This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law.
7. Third-Party Platforms and Tools
Our Services rely on third-party platforms, tools, and APIs, including but not limited to social media platforms, AI providers, voice technology services, and cloud infrastructure. We are not responsible for changes, outages, policy updates, or service disruptions by these third parties that may affect the delivery of our Services. We will make reasonable efforts to adapt to such changes promptly.
8. Disclaimers
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not guarantee specific results, including but not limited to increases in followers, engagement, leads, revenue, or any other business metric. Results depend on many factors outside our control, including market conditions, your industry, and the quality of your existing brand and offerings.
9. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, SEVERUS AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID TO US FOR SERVICES IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
10. Termination
Either party may terminate the service relationship by providing 30 days’ written notice to the other party, unless a different notice period is specified in your service agreement.
We may terminate or suspend Services immediately if you breach these Terms, fail to make timely payments, or engage in conduct that is harmful, fraudulent, or illegal.
Upon termination: we will provide you with any completed deliverables and return any credentials or account access provided to us; you remain responsible for payment of all fees incurred through the termination date; and sections regarding intellectual property, confidentiality, disclaimers, limitation of liability, and governing law shall survive termination.
11. Indemnification
You agree to indemnify and hold harmless Severus AI, its owner, employees, and contractors from any claims, damages, losses, liabilities, and expenses (including reasonable attorney’s fees) arising out of: your breach of these Terms; content or materials you provide that infringe on the rights of a third party; or your use of the Services in violation of applicable law.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts located in Warren County, New York.
13. Modifications to Terms
We reserve the right to update or modify these Terms at any time. When we do, we will revise the "Effective Date" at the top of this page. Continued use of our Services after changes are posted constitutes your acceptance of the revised Terms.
14. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
15. Entire Agreement
These Terms, together with any service agreement or proposal provided to you, constitute the entire agreement between you and Severus AI regarding the Services and supersede any prior agreements or understandings.
16. Contact Us
If you have any questions about these Terms, please contact us at: