Privacy Policy
How we collect, use, and protect your information.
Effective March 15, 2026
1. Introduction
Severus AI ("we," "our," or "us") operates the website severusai.com and provides AI-powered business growth services, including voice AI agents, social media content creation and management, and workflow automation (collectively, the "Services").
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our Services, or otherwise interact with us. By using our Services, you agree to the practices described in this policy.
2. Information We Collect
2.1 Information You Provide
We collect information you voluntarily provide to us, including: your name, email address, phone number, and business name when you fill out a contact form or request a consultation; content and data you provide in connection with our social media management and voice AI services; and any other information you choose to share with us through email, phone, or other communication channels.
We do not collect, store, or have access to your credit card numbers, bank account details, or any other financial payment information. All payment processing is handled entirely by Stripe, a PCI-compliant third-party payment processor. Your financial information is provided directly to Stripe and is subject to Stripe’s privacy policy.
2.2 Information Collected Automatically
When you visit our website, we may automatically collect certain information, including: your IP address, browser type, operating system, and device information; pages visited, time spent on pages, and referring URLs; and cookies and similar tracking technologies as described in Section 6.
2.3 Information from Third Parties
We may receive information about you from third-party platforms that you connect to our Services, such as social media accounts (Facebook, Instagram, LinkedIn, X/Twitter, TikTok, and others) that you authorize us to manage on your behalf.
3. How We Use Your Information
We use the information we collect to: provide, maintain, and improve our Services; set up and manage your voice AI agents, social media accounts, and automation workflows; communicate with you about your account, Services, and support requests; facilitate payment processing through Stripe (we do not process or store payment information ourselves); send you marketing communications (with your consent, where required by law); comply with legal obligations; and protect against fraud, abuse, and unauthorized access.
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers: We use third-party tools and platforms to deliver our Services, including but not limited to cloud hosting providers, Stripe for payment processing, AI and voice technology providers (such as ElevenLabs, Retell AI, and similar services), social media platforms, and analytics tools. These providers only receive the information necessary to perform their functions and are obligated to protect your data. Notably, Stripe processes all payments directly and we never receive, store, or have access to your full credit card or bank account information.
Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
With Your Consent: We may share your information in other ways if you direct us to or provide your consent.
5. Data Retention
We retain your personal information for as long as necessary to provide our Services, fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience, analyze site traffic, and understand how visitors interact with our website. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain parts of our website.
7. Third-Party Links
Our website or Services may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to: access, correct, or delete your personal information; opt out of marketing communications; request a copy of the data we hold about you; and withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us using the information in Section 11.
10. Children’s Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.